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Swagtron Swagcycle EB-5 Lightweight Aluminum Folding Electric Bike with Pedals

3.9 out of 5 stars 948 ratings

Currently unavailable.
We don't know when or if this item will be back in stock.
Bike Type folding eBike
Age Range (Description) Adult
Brand Swagtron
Number of Speeds 1
Color Black
Wheel Size 14 Inches
Frame Material Aluminum
Suspension Type Rigid
Special Feature Foldable
Included Components SWAGTRON EB-5 E-bike^Charger^User Manual

About this item

  • Pre-assembled; the electric bike already comes pre-assembled so you won't have to waste time with complicated assembly and foreign bike parts
  • Height adjustable for adults and teens; easily adjust the bicycle seat and handlebar to find the perfect position for a comfortable ride
  • 14 inch wheels; a pair of air-filled rubber tires with quick-disconnect power lines ensure better traction and easy tire maintenance. Terrain Type-Flat Terrain
  • 15.5 mile range; ride your hybrid bike on full throttle to cruise up to 15.5 miles on a single charge by toggling between power assist and pedaling
  • The EB-5’s foldable bike frame can accommodate riders up to 264 pounds and folds three times so it fits inside compact vehicles, under desks, on subways and in other small spaces. Charging Time - 4-5 hrs
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Product Description

Swagtron Swagcycle EB-5 Lightweight & Aluminum Folding Ebike

SWAGTRON EB-5 Power Assist E-Bike

Add a boost of swag to your travels with the EB-5 E-Bike! Reinforced with quality materials and a long-lasting battery, this electric bicycle is the answer to revamping your everyday commute. From major cities to country sides, this spectacular e-bike can take you just about anywhere. Twist the throttle and speed just over 15 MPH as you race to class with power assist or break a sweat as you pedal through your morning errands. The EB-5 hybrid bike packs enough punch to last up to 15.5 miles on just power alone or, for even more distance, start pedaling. Go full throttle then change to pedaling or switch between the two at intervals for a great workout, with the EB-5 you can ride whenever and however you want.

Ultimately, this folding electric bike weighs 37 lbs / 16.8 kg and features a triple-fold design allows for extreme portability. Stow your bicycle inside trunks, subways, closets, or any compact space. Traveling up flights of stairs? Easy! Unlike most hefty adult bikes, the EB-5 E Bike is light enough to accommodate residents living on the fifth floor and travelers always on the go. Grab adventure by the handlebars or enjoy the passenger side of this modern day luxury hybrid bicycle. With SWAGTRON, get the best in mens bikes, ladies bikes, and so much more.

Limitless Riding

Turn on the power and twist the throttle to engage the e-bike’s power assist mode. This mode makes the EB-5 a great commuter bike that’s sure to add an extra boost to expedite your daily commutes, especially for those uphill struggles. This way, you can get your heart pumping as you pedal to work and then use the throttle to cruise your way back home. Plus, with a rechargeable li-ion battery, traverse up to 15.5 miles of blissful commutes and adventures on power alone then pedal for even more distance. Use one after the other to extend your travel distance or even use both at intervals for a new way to exercise. Ride the EB-5 electric scooter bike any way you want!

Stopping Power When You Need It

Ride knowing your electronic bike can stop on a dime thanks to special Autoguard technology. Autoguard is a safety feature that ensures the motor automatically disengages upon braking. Even if you’re holding the throttle and a surprise obstacle comes in view, rest assured you’ll have the immediate, effective stopping power as soon as you hit the brakes.

Maintenance-Friendly

Features quick-disconnect power lines that are fully removable for quick and easy maintenance. Taking your e bike to the shop to change out the tires or just for general maintenance will be a breeze!

Easy to Transport

Why leave your precious cargo locked outside on the streets when you can safely tuck it under your desk? Simply collapse its stem, bend its frame, and fold its pedals to stow your foldable bike in any compact space. Whether you live in a third story apartment or run on a tight schedule, the EB-5 folding bike can fit perfectly in.

Cargo Rack for EB-5 (Sold Separately)
Bluetooth Bike Lock (Sold Separately)
Customer Reviews
3.0 out of 5 stars 45

Product information

Technical Details

Bike Type ‎folding eBike
Age Range (Description) ‎Adult
Brand ‎Swagtron
Number of Speeds ‎1
Color ‎Black
Wheel Size ‎14 Inches
Frame Material ‎Aluminum
Suspension Type ‎Rigid
Special Feature ‎Foldable
Included Components ‎SWAGTRON EB-5 E-bike^Charger^User Manual
Size ‎58cm/Medium
Brake Style ‎Caliper
Specific Uses For Product ‎Freestyle
Item Weight ‎37 Pounds
Theme ‎Urban Mobility, Active Living
Style ‎Standard Battery
Model Name ‎EB5
Power Source ‎rechargeable-battery
Wattage ‎2.5E+2
Wheel Material ‎Aluminum
Year ‎2020
Lithium Battery Energy Content ‎281 Watt Hours
Seat Material Type ‎Polypropylene (PP)
Warranty Type ‎Limited
Maximum Weight Recommendation ‎264 Pounds
Assembly Required ‎No
Bicycle Gear Shifter Type ‎Twist Grip
Is Autographed ‎No
Skill Level ‎Intermediate
Global Trade Identification Number ‎00854094008004
UPC ‎854094008004
Manufacturer ‎SWAGTRON
Item Package Dimensions L x W x H ‎27.4 x 24.02 x 14.25 inches
Package Weight ‎20.16 Kilograms
Item Dimensions LxWxH ‎49.2 x 21.7 x 34.9 inches
Brand Name ‎Swagtron
Warranty Description ‎1 Year
Material ‎Aluminum alloy
Suggested Users ‎unisex-adult
Number of Items ‎1
Part Number ‎EB-5
Sport Type ‎Multi-Sport, camping

Additional Information

ASIN B07BNV2Q8H
Customer Reviews
3.9 out of 5 stars 948 ratings

3.9 out of 5 stars
Best Sellers Rank #711,777 in Sports & Outdoors (See Top 100 in Sports & Outdoors)
#2,603 in Adult Electric Bicycles
Date First Available March 23, 2018

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Swagtron Swagcycle EB-5 Lightweight Aluminum Folding Electric Bike with Pedals


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Customer reviews

3.9 out of 5 stars
948 global ratings

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Customers say

Customers find the electric bike well worth its price and appreciate its compact size that fits in cars and travel trailers, making it perfect for commuting and running errands. The bike's functionality receives positive feedback, with customers being extremely satisfied with its performance. However, the battery life, durability, and speed receive mixed reviews - while some report good battery life lasting three to four days, others mention the battery dying after six months, and while some find it well-built, others report pedals breaking after initial use.

99 customers mention "Bike quality"99 positive0 negative

Customers find this electric bike to be amazing and perfect, with one customer noting it's particularly suitable for college students.

"...The bike itself seems very sturdy and easy to fold compared with the cheapo folding bikes I've had in the past...." Read more

"...If you need something for a meandering, weekend scoot this is great, but not great for a busy, efficient, fast commute...." Read more

"...Its comfortable to ride even with a large heavy backpack on, great seat. Battery life is great. Cost is great for what you get...." Read more

"...2. If you expect this bike to be an awesome foldable bike and an awesome E-bike, I would look for something more expensive to span both expectations...." Read more

66 customers mention "Value for money"57 positive9 negative

Customers find the electric bike to be well worth the price, describing it as a great investment with amazing quality for the cost.

"...I've definitely gotten my money's worth. One possible concern is it's starting to draw much interest as car and gas prices go up and up...." Read more

"...recommend this bike to anyone in the market for an affordable e bike for the city/campus...." Read more

"...it in Oct 2020, after 7 months and 500 miles I can say it is well worth the money. Here are the good, bad and ugly. The bad: 1...." Read more

"...I highly recommend if you are looking for a reasonably priced ebike." Read more

63 customers mention "Size"49 positive14 negative

Customers appreciate the bike's size, finding it compact, portable, and lightweight, making it easy to store in a travel trailer and fit in cars like the Mazda CX-3.

"...Depending on where you live, this fits perfect on a bus bike rack...." Read more

"...It’s also easy to carry when needed...." Read more

"...It is also an extremely light electric bike. My other electric bikes are 50 to 70 pounds...." Read more

"...2. At 37 lb, it is the lightest entry level e-bike. I could easily paddle without power around town. 3. The quality of the materials are good...." Read more

61 customers mention "Ride quality"58 positive3 negative

Customers find this electric bike excellent for various purposes, including commuting, running errands, and getting around town, with one customer noting it's great for short distances up to 5-6 miles.

"...The bike gets up to a modest 15 miles an hour which is just perfect for campus and other places meant for people to walk in like parks but not ideal..." Read more

"...I think for $500 its a great bike for campus or around town/city...." Read more

"...I’m then able to fold it up in less than ~30 seconds and carry it a few hundred feet (from my office door to elevators, etc), but I’m a pretty..." Read more

"...However this thing is a blast to ride. I have nothing but smiles when I am riding...." Read more

57 customers mention "Functionality"41 positive16 negative

Customers are extremely satisfied with the bike's performance, with one customer noting that it works perfectly for pulling both them and a trailer.

"...The brakes work great for navigating)..." Read more

"...Brakes work great for being simple. Battery life seems to be excellent as stated, about 15 miles. The bad:..." Read more

"...it only on the weekends for toodling around, and it suddenly died after 2 years with 750 miles on it...." Read more

"...But once you charge it right back up, the bike works pretty good...." Read more

118 customers mention "Battery life"46 positive72 negative

Customers have mixed experiences with the electric bike's battery life, with some reporting better-than-expected performance while others mention it dying after 6 months or not lasting as long as expected.

"...Every single one had battery issues. One battery died after 6 months. The other battery died after 2 years of VERY LIGHT use...." Read more

"...nearly 3 years now, and I'm currently using it daily, logging about 100 miles a month...." Read more

"...But again, it was not usable once the battery dies, it's just so hard to pedal. (3/5 Stars)..." Read more

"...It charges relatively quickly and lasts me a good three-four days of riding to and from campus...." Read more

82 customers mention "Durability"43 positive39 negative

Customers have mixed experiences with the bike's durability, with some finding it well-built and of good quality, while others report that it is fragile and the pedals break easily.

"...towards the handlebars, which is how I end up on this bike -- not ridiculously hunched, but not feeling like on an upright bike...." Read more

"...This time, the bicycle arrived damaged. But that’s just the beginning of the nightmare...." Read more

"...I ride the bus for free so this save me a lot of money. It's not flimsy. You can jump off my curbs with no problems...." Read more

"...I used to rate Swagtron as 5 stars. But they have quality issues- I know because I purchased 6 swagtrons. Every single one had battery issues...." Read more

75 customers mention "Speed"44 positive31 negative

Customers have mixed opinions about the electric bike's speed, with some praising its great performance while others report that it declines rapidly.

"...It keeps pace with other cyclists and does well with traffic in 25mph zones. with great acceleration from dead stops and through intersections...." Read more

"...wheels and no gears, when pedal assist does kick in, the bike accelerates very rapidly and pedaling to keep up with that speed turns your legs into..." Read more

"...used it to get around campus (University of Texas) and the throttle is very responsive. I can speed or cruise on throttle when I'm in a crowd...." Read more

"...Very quiet and smooth and the speed is perfect for riding in the city! The design is my favorite part: simple, clean, elegant yet comfortable...." Read more

Great e-Bike For The Money
5 out of 5 stars
Great e-Bike For The Money
Bought it in Oct 2020, after 7 months and 500 miles I can say it is well worth the money. Here are the good, bad and ugly. The bad: 1. Came without any owner's manual, assembly instructions or tools. Fortunately, assembly was easy and no special tools needed. 2. The tires came inflated only to about 10 psi and if I rode without pumping them up, I would have gotten a flat tire or blown inner tube. I keep the tires at 50-60 psi all the time and after 500 miles, they still look like new. 3. The brakes came locked to the rims, made it very difficult to paddle without using power. I had to adjust the brakes before I could paddle without power assist. 4. The crank came loose the first time I rode (same problem as another reviewer, see picture from him). Tightening the lock nut didn't work. I finally figured the crank is attached to the hub via friction fit and I used a big hammer to hammer it tight, then tightened the nut. No more loose crank since. All those were problems encountered by lots of reviewers who gave the product a 1 star. If I didn't know how to fix them I would give it a 1 star too. The good: 1. The battery gave me the range they advertised and after 7 months of use, they battery still holds charges well. With lithium ion, you have to make sure to avoid full discharge and when not in use still keep it near fully charged or battery will die prematurely. 2. At 37 lb, it is the lightest entry level e-bike. I could easily paddle without power around town. 3. The quality of the materials are good. After 500 miles, everything is holding up extremely well. 4. The design is quite impressive for its intended use and for the price. 5. The price is a bargain for an e-bike. The ugly: 1. With small 14" rim and 60 psi tire pressure the ride is extremely harsh. 2. With only a single speed, the power assist is useless. When I needed power I used the throttle and rode it as a scooter. 3. Paddling it without power assist, I often wished it had a derailleur and multiple speeds. I give it a 5 star because of the value for the money, light weight, fun to ride, quality materials and its reliability (after initial quality control problems were fixed).
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Top reviews from the United States

  • Reviewed in the United States on November 7, 2018
    July 2022 Update -- The EB5 has been a gateway to riding a regular bike most of the time; it's no fault of the bike, but I live in a very flat area where e-assist really isn't needed. After replacing the throttle, the battery stopped charging. Through Swagtron, I was able to order a replacement for $99 and do the battery swap myself watching a helpful 3rd party YouTube video. I'm still pleased with the EB5 nearly 4 years on!

    October 2021 Update -- I managed to break the throttle; something internal (plastic) snapped and for now I'm limited to pedal assist, which is not as convenient. Can't believe I've had this bike nearly 3 years now, and I'm currently using it daily, logging about 100 miles a month. I was able to order a factory replacement throttle from an online seller, and it's on the way. I get the feeling that changing this component will be tough for me, so asking for help from a bike friend. I've started to air the tires up to 40psi and it's been a noticeable improvement. I now ride the bike more like a traditional bike, and with the PSI up (I'm scared to go higher, as I don't want to change especially the rear tube), seat post up, handle bars up as high as I can, it's a lot of fun!

    August 2021 Update -- I'm back to riding this bike daily for work -- 5 mile roundtrip -- so it's still a commuter hit in my mind. I added a more comfortable saddle (worth it). I'm careful not to overcharge the battery, but do top it off every day that I use it. It's pretty flat where we live now, so now pedal some of my commute each day for exercise. Unfortunately, I've taken the bike through some MASSIVE summer rainstorms, but it's survived. I've definitely gotten my money's worth. One possible concern is it's starting to draw much interest as car and gas prices go up and up. Sad that these now seem to be in limited supply on Amazon, and especially during back-to-school time.

    *****
    Just a quick update -- the bike sat for most of the winter and seemed to hold a charge despite not being used. Took it for a spin today. I'm still pleased with it after roughly 6 months of ownership.

    ****
    To start off, I'm a moderate "department store" cyclist who has commuted in some zany ways over the years, including by traditional skateboard. I've been toying with the idea of purchasing an ebike for years but never took the plunge. I've also had goofy and cheap no-name folding bikes in the past that I more or less got my money out of. Based on my first weeks of owning an EB5, I'd say the EB5 is a fun and sturdy product that automakers might end up scared of.

    I'm 6'1 and probably at the top end (but not the max) of this bike's capacity -- but more because I prefer an upright bike. The seat pole seems plenty long with room to go but I generally don't like being bent over towards the handlebars, which is how I end up on this bike -- not ridiculously hunched, but not feeling like on an upright bike. I wish the handle bar stem was a tad longer, but it is not terrible as-is.

    I compare riding the EB5 favorably to using a rental e-scooter. About the same speed (15mph tops) when using the throttle (pedal assist actually seems to slow the bike down compared to the throttle) and a similar sensation and stress on shoulders for taller folks. Additionally, the bike handles bumps better than a rental scooter, I think, and there's capacity to add a handlebar basket and/or a rear rack and there are holes drilled in the frame (a single horizontal bolt) to add a cheap fender if needed. I like using the rental electric scooters, but I'm thinking the EB5 is a better purchase (I considered buying a similarly priced commuter scooter or a sit-down scooter with no pedals).

    The bike itself seems very sturdy and easy to fold compared with the cheapo folding bikes I've had in the past. I won't say it crushes down like origami but it should fit into a car trunk without any problem. I purchased a bag via Amazon for $30 (that is a little oversized) to make transporting it easier, and the bike is light enough (not feather light -- about 30lb?) that I can wear it packed in a bag like a shoulder bag if I had to. A bag isn't a terrible idea as the bike does not click together when folded and could potentially wing out when transporting it (but it doesn't seem apt to do this as it does fold pretty tight).

    Others have commented about the bike gearing. I tend to use the pedal assist only on inclines or when I want to try to catch up with another cyclist and the throttle alone isn't strong enough. A great feature, I think, is being able to turn off all assistance at a press of a button and pedal the bike normally -- I have confidence in the bike as a bike with the power off, navigating more challenging terrain and downhills or if I would ever go beyond the battery range. However, the torque is very strong on flat ground using pedal assist--I found myself unexpectedly popping wheelies using it in a few cases from a dead stop (I'm pretty lean), and the best I could manage was a three pedal then coast cadence that just felt weird, and especially compared with the smoothness of the throttle, which is a little addictive. I don't have experience with pedal assist on other bikes, but I could see how this bike could be a very strong hill climber given the wheel size, gearing and e-boost.

    I don't get some of the comments / the one repeated comment about the bike being "difficult" to pedal. There's not much if any noticeable resistance with the power off (and it's easy to switch the power on and off) and the handbook doesn't suggest that you shouldn't ride with the power off, so . . . if you're worried about range, it does seem like you could ride this like a bike if you would ever lose power or just want to get some exercise. The handbook suggests a potential range of 30 miles (my guess, an exaggeration). As said, I mix riding the bike with the power off (through some stops or more congested or challenging areas) and on with the press of a button.

    In my case, the bike drops only one of five bars after 9 miles of mainly riding full throttle on flat terrain. It does seem to lose a little steam/speed after prolonged use, but not terrible. The small wheel size does make riding the bike without power feel weird, but it's been a number of years since I've been on a bike with such small tires and it's just part of the experience of riding small wheel bikes. The brakes feel fine to me (I like that they are not electric or disc), the wheels seem to spin true, and I did add some air to the tires before I rode -- taking them up to roughly 30 psi for now. Set-up out of the box was a breeze. I simply removed packaging (lots of zip ties to cut) and re-assembled the bike from a folded position.

    I do wish the battery slipped out of the frame, which would make charging easier. But this is a sub $500 ebike after all. At different points in my career, the EB5 would have been my commuter vehicle of choice -- especially as a way to work, with the aim of arriving on time and without breaking a sweat.

    In our traffic conditions (with some red lights, etc), I can cover 3-4 miles in 20-25 minutes. It keeps pace with other cyclists and does well with traffic in 25mph zones. with great acceleration from dead stops and through intersections. The electric is just so smooth, and it does make a hum which gives some notice that you're on an e-bike to at least pedestrians.

    I feel like I have a range of options with this bike (unlike with an e-scooter) -- including the capacity to carry some cargo with a bike basket or rear rack. It looks like you can work on it, for sure. At the very worst, you could strip the EB5 down and end up with an okay traditional folding bike if the e-components ever do go bad (my guess, eventually the battery). I've enjoyed the YouTube reviews I watched before purchasing this bike and hope a community of users and modifiers does develop.

    I like that the EB5 is so earnest -- no app, simple components, seemingly solidly built. It's a surprisingly handsome looking vehicle in the matte black but the white might have been a safer / higher visibility choice if you plan on doing more night riding. I'm happy with this gamble so far. If you're more serious about the potential pedal bike use of this (and care less about the size / folding capability of it), you might want to go the next size up (EB7?) in wheel size for a more comfortable pedal cruise. But there's a lot to like about the minimalist design of the EB5 as-is! Despite some little gripes, I'm giving it 5 stars for now.
    165 people found this helpful
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  • Reviewed in the United States on November 17, 2018
    Caveat is that I have bought two of these. A black for myself and a white for my wife. I'll start with pros and cons:
    Pros: It's simple, a single speed so you dont have to worry if the chain comes off. (hasn't happened to me)
    It's zippy, I used it to get around campus (University of Texas) and the throttle is very responsive. I can speed or
    cruise on throttle when I'm in a crowd. The brakes work great for navigating).
    I have two cars but working on campus it's easier to just take the bus in and do the last mile on it and fold it up
    and tuck it back in storage. Where I work you have to pay for parking and then have to do that last mile anyway.
    with my UT id I ride the bus for free so this save me a lot of money.
    It's not flimsy. You can jump off my curbs with no problems. don't plan on this being an off road bike. It's strictly
    street and side walk riding.
    It's just fun. I have a Camp Scrambler from Juiced that is a lot more high end but more for trail riding and doing
    heaving riding. It's faster. (This bike clocks in at about 16 mph without pedal assist while my Scambler does 30 and
    acccomadates 2 people 16 mph per hour is more than fast enough to run to the store real quick and you are doing
    faster than a normal bike. I live about half a mile from the grocery and can do the ride in less than five minutes. I've
    raced my bike from the store with my wife and beat her.

    Depending on where you live, this fits perfect on a bus bike rack. It's not a pain to carry it in on the bus but with
    Austin Capitol Metro it fits snug on the rack. It's almost like they bought racks for small bikes.

    Con's
    Pedal assist. There is only one mode for it. When the power is on and you pedal it just jumps. There is no level to start off slow. You jump the moment you start pedaling. I personally use throttle only and then pedal up hills which is super easy. I live in the NW hills and use pedaling for the hills quite a bit.

    Impossible to pedal whitout whihout the power on. I've seen a few reviews on this that have said that. If you lift the handle bars to high it puts stress on the brakes because of the cabling. If you can ride a kind of low rider bike it works perfect. I'm 5'll and keep everything (seat and handlebars kind of low. It's almost for me like riding a large kids bike. It actaullt makes it fun because it is very manuevarble.

    No other cons. It doesn't have anything special on it. A power button. No trip o meter or data type things. Just a simple 4 bar power switch. Form what I've heard it's not recommended to ride in the rain.It comes with no lights but you can buy those off Amazon for 8 bucks that work perfect and if anyone is interested pm me and I can link the lights I bought for my pair. Total cost for lights were 7.98 for a pair and 22 for the batteries that will probably last a year plus.
    21 people found this helpful
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  • Reviewed in the United States on January 20, 2019
    I wrote a review about this item two years ago. Unfortunately the one on the picture got stolen and I immediately ordered an exactly same one. This time, the bicycle arrived damaged. But that’s just the beginning of the nightmare. The return process has been awfully difficult since the UPS never came to pick it up. I called many times to make sure the delivery guy who’s at the building everyday will be picking it up. But till now, no one did. I have been dragging the 50 pounds box to my apartment every night so it won’t get stolen. When I ask Amazon to cover the Uber fee to drop it off at 15 blocks away UPS store, they refused. They also refused to refund me the $700 and said only when they received the return. So I have to be the one who is responsible for Amazon’s damaged goods. If it’s got stolen because UPS guy didn’t pick it up then I’ll never get my refund. I’ll be paying $700 for a damaged (and missing parts) bicycle. After calling them too many times and average holding time around 30 minutes and been transferred to at least 4 different person or department, I have no other option but to go to staples print the return label and call a Uber to drop it off at a UPS store. Shame on Amazon.

    I just got it yesterday. My first riding experience was awesome!!!
    Very quiet and smooth and the speed is perfect for riding in the city! The design is my favorite part: simple, clean, elegant yet comfortable. Minimalist’s heaven!
    It’s also easy to carry when needed. I took it on the subway and it fits a corner perfectly (unlike normal bicycle you can’t bring it in without saying a million of “excuse me” or “sorry” to people around you).
    Love love love!!!
    Customer image
    1.0 out of 5 stars
    💖💖💖It makes me smile all day long/update with a new experience

    Reviewed in the United States on January 20, 2019
    I wrote a review about this item two years ago. Unfortunately the one on the picture got stolen and I immediately ordered an exactly same one. This time, the bicycle arrived damaged. But that’s just the beginning of the nightmare. The return process has been awfully difficult since the UPS never came to pick it up. I called many times to make sure the delivery guy who’s at the building everyday will be picking it up. But till now, no one did. I have been dragging the 50 pounds box to my apartment every night so it won’t get stolen. When I ask Amazon to cover the Uber fee to drop it off at 15 blocks away UPS store, they refused. They also refused to refund me the $700 and said only when they received the return. So I have to be the one who is responsible for Amazon’s damaged goods. If it’s got stolen because UPS guy didn’t pick it up then I’ll never get my refund. I’ll be paying $700 for a damaged (and missing parts) bicycle. After calling them too many times and average holding time around 30 minutes and been transferred to at least 4 different person or department, I have no other option but to go to staples print the return label and call a Uber to drop it off at a UPS store. Shame on Amazon.

    I just got it yesterday. My first riding experience was awesome!!!
    Very quiet and smooth and the speed is perfect for riding in the city! The design is my favorite part: simple, clean, elegant yet comfortable. Minimalist’s heaven!
    It’s also easy to carry when needed. I took it on the subway and it fits a corner perfectly (unlike normal bicycle you can’t bring it in without saying a million of “excuse me” or “sorry” to people around you).
    Love love love!!!
    Images in this review
    Customer imageCustomer imageCustomer imageCustomer image
    29 people found this helpful
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Top reviews from other countries

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  • Essem
    5.0 out of 5 stars Livraison rapide
    Reviewed in Canada on May 30, 2020
    Bonne description, livraison rapide
    Report
  • Yuki
    1.0 out of 5 stars Broke after less than a year, insurance company unwilling to help
    Reviewed in Canada on February 18, 2022
    The bike worked moderately, but the power supply inside the bike stopped recieving power (I think that's the issue, but a technician would be able to figure it out) within a year. I bought insurance with this bike and the insurance is a whole other story.

    If I could give it 0, I would. The customer service is nice, however, they've hung up on me several times during mid-conversation and my product hasn't been assisted at all because the note is written down "wasn't covered by the plan" even though on the website it states covers "electrical breakdowns" when I claimed my insurance to have it repaired because the power issue is considered a "consumable". I didn't receive a call back from a technician to figure out the true problem when they said they would have one call back within a few days, not notifying me that it was not covered. I didn't know of this until I followed up and called two weeks after I filed my claim. If I had known this was the way I would be treated, I wouldn't have purchased the product or the insurance.

    I wish SWAGTRON chose a different insurance company, because honestly this company has given no attention to our claim because the supervisor wrote it down as a "consumable", and didn't allow a technician to see it to confirm the exact issue of the bike.
  • Debbie B.
    3.0 out of 5 stars My Electric Vehicle
    Reviewed in Canada on December 5, 2019
    Love that it is:
    *tiny
    *folds
    *light weight
    *price
    Do NOT like that:
    *energy gauge has never worked properly
    *no shocks/springs for easing bumps
    *seat difficult to secure at one height; slipped down after 4 mos. daily use...screw loosened.
    5 people found this helpful
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  • Patrick Hung
    2.0 out of 5 stars Ok to use
    Reviewed in Canada on March 30, 2021
    I can able to use.
  • Aaron
    1.0 out of 5 stars The power doesn’t work on the e-bike and the pedal shaft broke first ride.
    Reviewed in Canada on July 20, 2021
    The e-bike doesn’t work as it only pedals then the crank broke first ride!